Hypertype is a Swedish AI company building support agents for manufacturing and industrial businesses. Its agents use a company’s own knowledge and operational data to answer technical questions, resolve service requests and retrieve documents for support, service and operations teams. The platform connects to customer relationship management software, helpdesk systems and internal tools so industrial staff can handle repetitive requests with less manual searching. Founded in 2021, Hypertype previously developed AI assistance for email and chat communications and now focuses its product on industrial support workflows.
